Privacy Policy
How FORVILL handles your information
This Privacy Policy explains how FORVILL ENTERPRISES PRIVATE LIMITED collects, uses, stores, and protects information shared through this website, project inquiry forms, meetings, support conversations, payment workflows, and project tracking tools.
1. Information We Collect
When you contact FORVILL, submit a project inquiry, request pricing, schedule a meeting, or use the project tracking portal, we may collect details such as your name, email address, phone or WhatsApp number, company or brand name, project type, budget range, preferred timeline, meeting preference, reference links, project summary, and support notes.
If you become a client, we may also store project records, milestone updates, payment status, subscription plan details, invoice information, support history, and technical requirements needed to deliver the work.
2. How We Use Your Information
- To understand your business requirements and suggest the right build plan.
- To contact you by email, phone, WhatsApp, or meeting links regarding your inquiry.
- To create proposals, estimates, milestones, invoices, and project records.
- To provide development, maintenance, support, deployment, and project tracking services.
- To improve website experience, service quality, internal workflows, and client communication.
- To comply with payment, tax, accounting, security, and legal obligations where applicable.
3. Project and Technical Data
During development, you may share app ideas, business workflows, screenshots, designs, credentials, API keys, server access, database details, payment gateway details, or third-party platform access. Such information is used only for the agreed project work, maintenance, testing, deployment, troubleshooting, or support.
We recommend that clients provide limited access wherever possible, rotate sensitive credentials after project completion, and avoid sharing production secrets through insecure channels.
4. Payments and Third-Party Services
FORVILL may use third-party services such as payment gateways, email providers, analytics tools, hosting platforms, cloud services, Google OAuth, WhatsApp communication tools, and deployment services. These third parties may process limited data required for their service. FORVILL does not sell your personal information.
Payment card, UPI, banking, EMI, or subscription details are generally handled by the payment gateway and not stored directly in FORVILL frontend code.
5. Data Storage and Security
We use reasonable technical and organizational measures to protect stored information, including restricted admin access, server-side configuration, protected environment files, database storage, and access-controlled admin workflows. However, no online system can be guaranteed to be completely secure.
Clients are responsible for keeping their own account credentials safe and informing FORVILL quickly if unauthorized access or credential exposure is suspected.
6. Data Retention
Inquiry and project records may be retained for business follow-up, support history, compliance, accounting, service improvement, and dispute resolution. If you want your inquiry data updated or removed, you can contact us using the details provided on this website. Some records may be retained where legally or operationally required.
7. Your Choices
- You may request correction of inaccurate contact or project details.
- You may ask us to stop non-essential follow-up communication.
- You may request deletion of inquiry data where retention is not required.
- You may choose not to provide optional project details, though it may limit the accuracy of estimates.
8. Contact
For privacy-related questions, contact [email protected]. Registered office: C5/4, 1st Floor, Pocket C5, Rohini Sector 5, North West Delhi, Delhi, India, 110085.